FAQs
Where can I buy Starbunz? TOP Many places in the US as well as throughout the world carry Starbunz. Please visit our retailers page to find a place you would like to buy from.
http://www.starbunz.com/pages/retailers.php What is covered in your guarantee? TOP All workmanship and materials are covered in every item we produce. This includes, but is not limited to, snaps, ears, binding, appliques, and elastic. Our guarantee does not cover does not cover damages caused by improper care (including repelling), accidents or natural breakdown of the materials over extended time and use.
What if I cannot find the diaper I am looking for? TOP Not all retailers will carry all products. If you are having trouble locating a specific design, please call 805-201-3144 and we will be glad to help you locate a place that has the item you are looking for. What are the care and washing instructions for Starbunz? TOP Everyone has their own method of washing for cloth diapers, and many are correct. We recommend that all stool be shaken into the toilet and all diapers be rinsed. Pre wash/rise cycle cold if necessary. Wash in hot with 1/2 amount recommended detergent for load size. For best appearance, dry separate on medium, low or hang dry. Can I return my Starbunz to you? TOP If you were sent the wrong item, please contact the retailer your purchased it from. If you discover a flaw in your item, please contact me for return instructions at Laura@starbunz.com. If your item is under warranty it will be repaired or replaced. If not, you may send it back for repairs, but must pay return shipping. Repairs will be free of charge. How do I get information on wholesale? TOP Please visit this link to fill out the appropriate information and submit it to be reviewed for a wholesale account.
http://www.starbunz.com/wholesale.php |